About Us

Our Vision

Our philosophy has not changed since Bereavement Assistance was founded in 1997. We always have and will be true to our vision:

“To meet the growing need of the Victorian community falling below the poverty line by providing financial relief and emotional support for people affected by death… leaving them free to grieve”

We do this by combining our traditional values of integrity, teamwork, commitment and caring, with the practical assistance of providing dignified quality low-cost and charitable funerals for families struggling financially.

Bereavement Assistance enables dignity in death by helping families with limited or no funds to give their loved ones an honourable farewell and feel free to grieve.

How we Work

Bereavement Assistance is a community service organisation that provides dignified quality funeral services at low-cost to the Victorian community who can’t afford a commercial funeral service. In addition, we give charitable means-tested funeral services to disadvantaged families struggling financially.

Low-cost is not low-quality, it means we are a not-for-profit registered charity focused on providing funeral services without a profit markup. Instead, we give professional, high-quality funeral services of equal value to the commercial funeral directors.

Our experienced funeral directors not only have over 60 years of experience between them, but they are compassionate, caring and service-driven.

At Bereavement Assistance you have the choice of several types of funeral services… cremation or burial; chapel or church service; unattended or private.

As a not-for-profit registered charity, we rely on donations and funding. We are partly funded by the Government of Victoria, and we receive donations from a social enterprise-based companion organisation, Potters Field Funerals, which gives financially stable families the opportunity to make a small contribution from the funeral service fee.

Who We Help

As a not-for-profit company, we have provided dignified quality charitable and low-cost funeral services to more than 5,000 disadvantaged families by in Victoria.… victims of crime, ethnic communities, people on social security, the indigenous community, homeless people, refugees, travellers or people with no family or friends.

We work closely with the State Coroner’s Office, Victoria Police, Ambulance Victoria, Metropolitan Fire Brigade (MFB), Country Fire Authority (CFA), Victoria State Emergency Service (SES), Centrelink, Justice Department, Department of Health Human Services, and social workers in hospitals and palliative care facilities across Victoria.

We have teamed up with Treasured Babies, a sub-branch of SIDS and Kids to reduce the financial burden on families by providing a dignified quality funeral service for babies and infants.

When someone you love becomes a memory, the memory becomes a treasure.

Contact Us

Let us know how we can help you.