Bereavement Assistance helps Victorians bid farewell with dignity 

For over 27 years, Bereavement Assistance has been dedicated to providing dignified, affordable funeral services to Victorians experiencing financial distress. With the support and partial funding of the Victorian State Government and its supporters, our not-for-profit charity has expanded its services to ensure that every family, regardless of their financial situation, can give their loved ones a respectful farewell
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Our Service Options

We understand that the cost of living continues to rise, making it difficult for many families to afford unexpected expenses like funerals. To support families in these challenging times, we offer three levels of service:

No Cost  

Our no-cost/sponsored offering is designed for those who have no financial means to cover funeral costs. This option provides a simple, direct cremation or burial at no cost to the family. This service ensures a respectful disposition for those with limited or no social support networks.

Low Cost  

Our low-cost/part-sponsored offering supports families who can contribute some funds towards a funeral but cannot afford commercial rates. This option includes a simple chapel cremation at our Oakleigh facility . Families contribute what they can, and we provide the funeral, ensuring no family incurs debt due to funeral expenses.

At Cost Family Care Service

Our at cost Family Care Service offering caters to families at risk of financial distress from funeral expenses. This service provides professional funeral services at cost, maintaining the family’s independence and dignity while alleviating financial burden. It includes an external cremation or burial with a single-location service component, designed to prevent financial distress and debt.

Why Choose Bereavement Assistance?

  • Transparent Pricing: We ensure you know exactly what to expect, with no hidden costs preventing the cycle of funeral debt 
  • Compassionate Support: We can be contacted 24/7 via phone and email, and a funeral director will help you to organise your funeral, providing the flexibility to communicate on your terms
  • Dignified Services: We offer respectful, professional services tailored to your needs
  • Environmental Commitment: Each farewell reflects our commitment to a carbon-neutral impact, honouring both your loved one and the environment

We are committed to helping you navigate this difficult time with compassion and care. For more information on our services or to discuss your needs, please contact us. Together, we can ensure your loved one receives the respectful farewell they deserve, without financial strain on your family.

When someone you love becomes a memory, the memory becomes a treasure.

  • Bonnie Carter
    An incredibly professional, caring, sensitive and dedicated organisation who go above and beyond their calling. No question was too silly, no request too much trouble.
    Bonnie Carter
  • Vicki Grishin
    They were incredibly caring, and no one could have done a better job. Even after the funeral they gave me assistance. I have recommended them to all my friends.
    Vicki Grishin
  • Michael Babczynski
    Absolutely fantastic support provided by Bereavement Assistance. Thank you, Bereavement Assistance, - and while I hope to not have to use your services anytime soon, I know who we will turn to in the future for support.
    Michael Babczynski
  • Andrew Hastings
    A fantastic company that catered for our family's loss. The staff were extremely sympathetic, understanding, caring and well organised with every major, minor or particular detail. Extremely professional and excellent communication to and from.
    Andrew Hastings
  • Jenny R
    The staff at Bereavement Assistance were so wonderful. From the first call I made to them. Thank you so much for your care and respect that you offered my family at such a terrible time. I have already recommended the service to other people.
    Jenny R

We are the experts in assisting with funerals for families in financial distress.

That’s why our staff take time to explain the service options available, guide you through the process and find ways to help you and your family… whether that is financial assistance by providing dignified, quality, no-cost, low-cost and at-cost funerals.

Our mission is to relieve funeral poverty, and financial and emotional distress by providing practical assistance with our funeral services, so you can give your loved ones a dignified farewell and feel free to grieve.

We believe everyone, no matter what their financial, social or family circumstances are, has the right to a quality, dignified funeral service – rather than putting their family into financial hardship or having a pauper funeral.

Contact Us

Let’s get together and talk about the funeral you had in mind.